In repairing computers for a living, the one thing I find myself doing constantly is cleaning up and resetting web browsers. Removing adware, malware and viruses can really screw up the Internet Explorer. So here is how to clean up and reset the Internet Explorer.
Internet Explorer (IE) has been included every version of Windows since Windows 98. Microsoft has made cleaning IE fairly easy, but there can be some tricky items. All of IE‘s settings are accessible from either inside of IE or from the Control Panel. The best way is to go through the Control Panel because that is when IE is not technically running. If you use Outlook or Windows Mail, you will need to close these programs too before attempting to clean up IE, as they actually use IE to rendered HTML formatted e-mails.
When it comes to resetting the IE, you have to first get into the Control Panel. With Windows Vista and Windows 7, the easiest way to do it is to type Control Panel into the search box above the Start button and select Control Panel from the search results. The easiest and fastest way in Windows 8 and Windows 10 is to use the Power Users menu (Windows logo key + X) and then select Control Panel. Once you have the Control Panel up, select Network and Internet then Internet Options (if viewing by category) or just Internet Options (if viewing by icons).
The Internet Properties General tab inside of Windows 10
The Internet Options haven’t changed much over the years, so the tabs on the Internet Properties will look similar in Windows Vista as they do in Windows 10. When you first open Internet Properties, the General tab appears by default. From here you can go down to Browsing history and delete everything from temporary Internet files and cookies to form data and passwords. Remember that once you delete something like passwords you cannot get it back, so choose carefully.
The Internet Properties Programs tab inside of Windows 10
Once you’re done with the General tab, go over to the Programs tab and select Manage add-ons. Here is where you enable, disable and sometimes delete add-ons that have been installed into the IE. There are times when all you can do is disable an add-on, so that is when you’ll need a third-party program like CCleaner from Piriform. In fact, CCleaner can cleanup all of the major browsers, but the only one I’ve had issues with getting rid of third-party programs is IE.
The Internet Properties Advanced tab inside of Windows 10
The last tab in Internet Properties is Advanced and it is the most powerful. It has only two buttons, Restore advanced settings and Reset. The first one you click is Restore advanced settings then click on Apply in the lower right-hand corner. Then to completely reset IE click on Reset. You will get a screen warning you that you are about to reset IE back to its original defaults settings. Windows 7, Windows 8 and Windows 10 users will also have the option of deleting personal settings. Remember that these cannot be undone, so choose carefully. If in doubt, leave the personal files check box empty. You can always come back and remove them if need be.
Now if after you have reset IE you find you cannot get into some secure sites, like bank websites, go back into Internet Properties and select the Security tab and deselect Enable Protected Mode. When you click Apply you will get a prompt telling you that your current security setting might put you at risk. Then try the website you were having problems with. If you can now get into it, you are all set.
The Windows features menu inside of Windows 10
There is one option that is not available to IE and that is to uninstall and reinstall. As I stated earlier in this article, IE is integrated into the operating system as a feature and is used by other programs like Outlook and Windows Mail. The only thing you can do is turn off the IE feature in the Control panel, restart your computer and then turn it back on. To do this go to the Control Panel and select Programs and Features, then Uninstall or change a program. In the left-hand column left-click on Turn Windows features on or off.