Previously written an article how to use the built in Skype for Business/Lync client call recording feature to achieve on demand PSTN call recording. This solution will record all conversations on a PC from the Skype for Business or Lync
user’s perspective. For this we will use the “Total Recorder” product, but there are likely a lot of other apps out there that can do the same thing.
Steps to Setup
1 – Get the “Total Recorder Standard Edition” here: http://www.totalrecorder.com/productfr_tr.htm. The link
directly to the trial software is here: http://www.highcriteria.ca/download/tr85se.exe. NOTE: the trial software works fully, but every minute it puts a burst of static in the recording.
#2 – Install and restart your PC. Now run “Total Recorder”
Click on Parameters” (above), then in the “Recording source and parameters” (below) select “Audio Recording source” = Software.
In “Advanced parameters for Software recording”
– Check – “Record also input stream (Internet telephony only)
– Check – “remove silence” this will only record when there is a call going
Now you are ready to make calls and have them all recorded.
– Records PSTN, Skype4B/Lync peer to peer calls and conference calls. (in other words all call types)
– (With “Total Recorder”) It seems when you use a Skype4B/Lync audio device that is not the default audio device, the remote caller is not recorded in some cases.